Our Policies

Bribery is a criminal offence. We prohibit any form of bribery. We require compliance, from everyone connected with our business, with the highest ethical standards and anti-bribery laws applicable. Integrity

and transparency are of utmost importance to us and we have a zero-tolerance attitude towards corrupt activities of any kind, whether committed by our employees or by third parties acting for or on behalf of GWR.

It is a criminal offence to:

• offer a bribe;
• accept a bribe;
• bribe a foreign official;
• as a commercial organisation, to fail to prevent a bribe.

We are committed to:

• Helping our customers achieve zero to landfill
• Protecting the environment and preventing pollution
• Fulfilling our legal and compliance obligations, with a focus on our duty of care of tipped waste to the final destination
• Identifying our environmental impacts and trying to reduce these
• Setting objectives and KPIs in these areas to monitor and improve our performance
• Continual improvement of our Integrated Management System which meets the
• requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018

We are committed to:

• Promoting of equal opportunities
• Treating people equally and fairly – and having policies in place to support these principles
• Conducting ourselves in a professional, considerate, polite and kind manner at all times
• Protecting people from discrimination, prejudice or lack of opportunities on the grounds of age, mental health or physical disability, sex, gender or gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, race or colour, and religion or belief
• Recruiting, employing and promoting people on capability and potential with a belief that‘will’ is important and ‘skill’ can be taught

We hold customer data as described in our Privacy Policy and we can also take card payments over the phone. In practical terms, we manage data, information and security in the following ways:

● Computers and laptop:

o Access to computers and laptops is restricted to the Managing Directors and Sales Team

o Computers and laptops are protected by a firewall and Norton Anti-virus

o Computers and laptops use Google Drive to store and backup files

o Computers and laptops are password-protected

o All staff mobile phones and tablets are password-protected

● Virtual Terminal:

o Use of virtual card terminal is restricted to the Managing Directors

o All employees with access to the virtual card terminal are made aware of the importance of

card security in their induction, and in ongoing training where required

o No cardholder data is:

▪ Shared with service providers (sub-contractors)

▪ Removed from the offices

▪ Stored electronically

▪ No PIN numbers are stored

o Receipts will be kept with confidential documents and accessible only to Managing Directors

o All receipts are shredded once the transaction has appeared on the bank statements

We are committed to:

• Acting ethically and with integrity in all our business dealings and relationships
• Implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or our supply chains
• Including specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, in our agreements with our subcontractors, suppliers and consultants
• Communicating our zero-tolerance approach to modern slavery to all subcontractors,
• suppliers and consultants at the start of our business relationship with them and at annual review of critical sub-contractors
• Only using approved sub-contractors who have been through our subcontractor evaluation process which includes questions on policy statements, licences and certifications
• Including an overview of modern slavery in our induction and providing training on
• identifying and reporting modern slavery to our employees
• Terminating our relationship with subcontractors, suppliers and consultants if they breach this policy

• Keep it simple – we look after other people’s data in the way that we would like ours to be.
• Do the right thing – we lead by example with our personal and professional behaviours,
• Think green – we consider the environmental consequences of our actions and strive to make the
• The best choice for the environment
• Only Take What We Need - We will only ever take the information that is critical for us to do our job.
• Secure - We ensure that all information we take is secure and only available to those who need it within the business.

We are committed to:

• Providing complete waste management packages
• Fair, honest prices with one monthly invoice for all waste streams
• One friendly point of contact
• Our customers being more than satisfied with our services
• Complying with all applicable compliance, contractual and customer requirements
• Setting objectives and KPIs in these areas to monitor and improve our performance
• Continual improvement of our Integrated Management System which meets the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018

We are committed to providing safe and healthy working conditions for the prevention of work-related injury

and ill health to our employees. We are committed to the proportionate management of OH&S including:

● Fulfilling our legal obligations and other requirements (including the requirements of ISO 9001:2015,

ISO 14001:2015 and ISO 45001:2018)

● Identifying and eliminating OH&S hazards as well as reducing OH&S risks to an acceptable level

● Consulting with our employees and providing opportunities for participation in the management of

OH&S

● Setting objectives in areas we want to measure and improve

● Investigating any incidents and identifying the root cause to make sure that the incident does not

happen again

In accordance with the requirement of regulation 5 of the Employers' Liability (Compulsory Insurance)

Regulations 1998 as amended by regulation 2 of the Employers' Liability (Compulsory Insurance)

Regulations 2008 (the Regulations), one or more copies of this certificate must be displayed at each

place of business at which the policyholder employs persons covered by the policy.

GWR maintains active motor insurance coverage, compliant with all legal requirements and policy terms, protecting against liabilities and damages.

GWR has been approved by Alcumus ISOQAR and is compliant with the requirements of: ISO 9001: 2015

GWR has been approved by Alcumus ISOQAR and is compliant with the requirements of: ISO 14001: 2015

GWR has been approved by Alcumus ISOQAR and is compliant with the requirements of: ISO 45001: 2018

This is to confirm that has completed the SafeSupplier question set covering the following topics:

• Health & Safety

• Modern Slavery

• Risk Management

• Environment

• Anti-bribery

• Finance

• People

• GDPR

• Quality Management

• Business & Professional Standing

• Insurance.

This certification underscores our commitment to maintaining the highest standards of cybersecurity. 

For our valued customers, this means greater peace of mind knowing that we follow best practices to safeguard information.

Our commitment to all our employees working at GWR is to see that everyone receives fair pay that is higher than the national living wage.

Adherence to all Terms and Conditions ensures compliance, safeguarding mutual agreements, and rights, fostering trust and integrity in the business relationship.